Privacy Policy
Effective Date: February 9th 2025
At Thornless Rose Home, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make a purchase. By using our services, you consent to the practices outlined in this policy.
1. Information We Collect We collect two types of information from you:
• Personal Information: When you place an order, or contact us, we may collect personal information such as:
• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely by third-party payment processors)
2. How We Use Your Information The personal information we collect is used for the following purposes:
• Order Processing: To process your orders, ship products, and communicate with you about your purchases.
• Customer Support: To respond to your inquiries, process returns and refunds, and address any issues related to your account or orders.
• Improving Our Services: To analyze how our website is used and enhance your shopping experience.
3. Payment Information We do not store any payment card details. Payment information is processed securely by third-party payment processors (e.g., PayPal). These processors use encryption and other security measures to protect your data during transactions.
4. Cookies and Tracking Technologies We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, track your cart items, and improve site functionality. You can control cookie settings through your browser, but please note that disabling cookies may impact your ability to use certain features of our site.
5. Data Security We implement a range of security measures, including encryption, firewalls, and secure servers, to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
6. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers for the following purposes:
• Shipping and Delivery: To fulfill orders, we may share your name and address with shipping carriers.
• Payment Processors: We share necessary payment details with payment processors to complete transactions securely.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or government request.
7. Your Rights and Choices You have the right to:
• Access: Request a copy of the personal information we have collected about you.
• Update or Correct: Update or correct your information if it is inaccurate.
• Delete: Request the deletion of your personal information, subject to certain exceptions (e.g., for legal or transactional purposes).
• Opt-out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
To exercise any of these rights, please contact us at rose@thornlessrosehome.com.
8. Third-Party Links Our website may contain links to third-party websites. These external sites have their own privacy policies, and we encourage you to review them before submitting any personal information. We are not responsible for the privacy practices or content of third-party sites.
9. Children’s Privacy Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.
10. Changes to This Privacy Policy We reserve the right to update or change this Privacy Policy at any time. When changes are made, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Rose@thornlessrosehome.com.
